How to View Transaction History and Past Statements

To view your transaction history and past statements:

  1. Sign in to online banking. Don’t have an account? Sign up now.
  2. Select View Account.
  3. Select View Statements from the taskbar.

You’ll be shown your most recent statement by default. To see older statements, choose from the drop-down list at the top of the statement. You can also find your statements by selecting the More Account Services link and then choosing View statements in the Documents and Downloads section of the window that pops up.

You can download any of the transactions that appear in online banking by selecting Download transactions from the Documents and Downloads section of the More Account Services menu. Transactions can be downloaded in the following file formats:

More information related to this topic.

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How to View Transaction Details

How to View Transaction Details

To view your transaction details: Sign in to online banking and select View Account. Learn more

All About Pending Transactions

over 2 years ago

All About Pending Transactions

A pending transaction is a recent transaction that hasn’t been posted to your account yet. It usually takes 2-5 business days for a pending transaction to officially post to your account.

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How to Resolve a Declined Transaction

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How to Resolve a Declined Transaction

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How to Fix a Duplicate Charge

If you were charged more than once for the same purchase, you must first contact the merchant and try to resolve the issue directly with them.

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What to Do if You’re Charged the Wrong Amount

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What to Do if You’re Charged the Wrong Amount

Note: Make sure to wait until the transaction has posted as transaction details can change while a transaction is pending.

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How to Dispute a Transaction

6 months ago

How to Dispute a Transaction

A transaction dispute happens when you disagree with a transaction that's been charged to your account as the result of an error or a disagreement between you and the merchant.

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How to Read Your New Statement

over 3 years ago

How to Read Your New Statement

You may have noticed that your credit card statement has a new look. Learn more

All About Statements

over 3 years ago

All About Statements

Your statement is a document that details all of the transactions that have posted to your account in one month.

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How to View Statements Online

over 3 years ago

How to View Statements Online

To view your statements online: Sign in to online banking. Don’t have an account? Sign up now. Learn more

How to Go Paperless – Receive Statements Online Only

over 3 years ago

How to Go Paperless – Receive Statements Online Only

You can sign up to go paperless, which means you’ll only receive your statements and documents electronically through your Capital One online banking account.

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How to Download Previous Statements

over 3 years ago

How to Download Previous Statements

To download your previous statements: Learn more

How to Make a Payment to Your Capital One Mastercard

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How to Make a Payment to Your Capital One Mastercard

You can make a payment electronically through your bank’s online banking platform. Learn more

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Our pre-authorized debit service is available to Capital One Mastercard®. Learn more

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How to Provide Security Funds for Your Secured Card

The fastest and most convenient way to send in your security funds for your Secured Card is to use the bill payment feature in your bank’s online banking system.

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over 3 years ago

How to Make a Payment to a Replacement Card

When you receive a replacement card for a lost or stolen card, it will have a new card number on it. Learn more

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How to Make a Payment When You’re Waiting for a New Card to Arrive

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How to Make Payments Outside of the Country

Any payments made from outside of Canada must be made from a Canadian bank account. Learn more

All About Balance Transfers

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All About Balance Transfers

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How to Decide the Amount of a Balance Transfer

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How to Decide the Amount of a Balance Transfer

You can transfer any amount up to your available credit limit. It’s a good idea to keep some of your available credit limit open to cover any interest or annual fees that may be charged.

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Is there a minimum transfer amount?

over 3 years ago

Is there a minimum transfer amount?