For international postal parcels and international priority parcels, please contact Customer Service (phone: +36-1-333-7777; e-mail: customer.service@posta.hu) and our colleagues will provide information about the whereabouts of the parcel based on the item identifier (tracking number).
Compensation is established based on international agreements and on individual agreements concluded with each foreign postal operator. The extent and amount of the compensation depends in every case on the weight of the particular parcel and, if it was insured, the amount of insurance. Our liability does not extend to indirect damages or lost profit.
